Support
We usually reply within a few days. Write from the email you sign in with, so we can find your account.
Common questions
My sign-in code hasn't arrived
Wait a minute, then check your spam or junk folder. The email comes from noreply@crewboundapp.com. Check you typed your email correctly, and ask for a new code if the old one has expired. Still stuck? Write to us.
How do I change my name or colour?
Open the People tab, tap your profile, change it and tap Save.
Someone added an expense wrongly. What now?
The person who added it, or the organiser, can remove it from the expense. Everyone's balances update straight away.
Does Crewbound take payments?
Not at the moment. It keeps the record of who owes whom. You pay each other directly, then mark it as paid in the app.
How do I leave a trip?
Open the trip and choose Leave Trip. Organisers can cancel a trip instead, once nothing is left to settle.
How do I delete my account?
Email hello@crewboundapp.com from your sign-in address and we'll delete it. There's more in the Privacy Policy.
I found a bug or have an idea
We'd love to hear it. Tell us what you were doing and what you expected to happen. A screenshot helps.